Contact Us

Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new casino not on Gamstop we should look at? This page explains how to reach Non Gamstop Casinos and what we can realistically help with.

How to reach us

The quickest way to contact the team is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can take a little longer during busy periods. Please include as much detail as you can — the name of the casino, the page you were looking at, or a screenshot if something looks wrong — so we can look into it properly.

What we can help with

• Corrections and updates — if a bonus, wagering term or licensing detail on a casino we've covered has changed, let us know so we can review it.
• New sites not on Gamstop — if you've come across a casino that isn't listed here yet, send us the name and we'll add it to our research list.
• General feedback — good or bad experiences with any brand we cover help us keep our write-ups honest and current.
• Site content queries — questions about how we rate and rank operators, or how our comparison tables are put together.

What we can't help with

We're an independent comparison site, not a casino operator, so we can't process deposits or withdrawals, resolve account disputes, verify your identity documents, or make decisions on individual player complaints. Those matters sit entirely with the casino you're playing at — its support team, live chat, or the licensing body shown in its own terms.

If you're concerned about your gambling and want support with managing or stepping back from play, our Responsible Gambling page has practical information and organisations that can help, regardless of whether a site is on the UK's self-exclusion scheme or not.

Before you get in touch

A lot of common questions are already answered elsewhere on the site. If you're weighing up which casino to join, our Non GamStop Casinos 2026 - Best Online Casinos UK page covers how we compare bonuses, payment methods and game libraries across the operators we list. For details on who runs Non Gamstop Casinos and why we cover this niche, see our About Us page, and our Terms and Conditions set out how the site itself operates, including how we may earn commission from some of the operators listed here.

A note on independence

Non Gamstop Casinos may earn a commission when readers sign up through links on this site. That relationship never decides how a casino is rated or ranked — our reviews reflect our own research into each operator's offer, terms and reputation. Getting in touch with feedback, corrections or tip-offs is one of the ways we keep that research accurate.

All gambling content on this site is intended for readers aged 18 and over.